FAQ

What is Babywearing? 

Babywearing is the practice of keeping your baby close and connected to you by wearing/carrying her in a form of carrier. 


Why should I Babywear? 

It promotes bonding and helps breastfeed anywhere. It helps the parent handle everyday chores while taking care of the baby. There are many studies that show carried babies sleep, feed and grow better, and cry lesser. 


Is Babywearing only for parents? 
Not at all. Grandparents, siblings, nannies, anyone who takes cares of the baby can practice Babywearing. 


What is an ergonomic baby carrier?

A carrier that lets you carry your baby in the most natural way by supporting their bottom, is an ergonomic carrier. 


What types of carriers is does Kol Kol make?

There are 4 types of ergonomic carriers that are available. Ring Sling, Meh Dai, Half Buckle and Full Buckle. We also make doll carriers in Meh Dai style for toddlers to carry their doll.

When can I start using a Kol Kol Baby Carrier? 

You can start any time.  The carrier can be used with a newborn till the age of 5.

How long can I use the carrier? 

You can use it through the toddler years—until either your child’s weight is too much for you or your child is no longer interested in being carried.  As your child grows, their time spent in the sling will decrease in proportionate to their time spent walking. 

Can I nurse my baby in the carrier?

Absolutely. With a little practice, it is very easy, We suggest practicing in front of the mirror at home.  The hood makes a great privacy cover for nursing. Please check our Instructions for tutorials with every carrier. 

How do I choose the right carrier ? 

Please read our "Which carrier to buy" article. 

What size carrier do I buy for my baby? 

Please read "Know our Products".

How can I wash my carrier? 

We want the carrier to last as long as your baby can use it.  

  • Hand-wash separately. Colours might run. 
  • Do not soak. 
  • Use a mild detergent. 
  • Do not use softeners, whiteners or harsh chemicals or bleach.
  • Do not iron the padded areas/belt (incase of Meh Dai, Half Buckle and Full Buckle)
  • Dry in shade.
  • Do not wring. 
  • Wash bag and carrier separately.
  • Regular spot cleaning is suggested.
  • Dry cleaning recommended for natural-dyed fabric. 

How can I order a carrier? 

 

Please check our "Shop" section and pick a carrier of choice. Payment is to be made online through our payment gateway. We do not offer Cash on Delivery.  

What is the delivery charge?

Delivery charge varies for each carrier due to difference in weight. The charges are Rs 100 for Doll Carrier, Rs 150 for Ring Sling , Rs 200 for Meh Dai ,Half Buckle and Full Buckle. 

How long will it take for delivery?
Within India, it will take 4 to 5 working days once it has been sent. 


Is overnight delivery possible?

Currently not available. However, please do write to us at info@kolkolbabycarrier.com. 


Do you deliver outside India?
Yes we do. It takes between  15 to 20 days to reach its destination. Custom fees and import duties are to be borne by the customer. 

Any discounts?

Please follow us on Facebook & Instagram to stay updated on offers. We also run contests on our Facebook Group "Kol Koling!".

Do you offer custom sizes?
Currently we do not. 


How do I use my carrier?

Please follow our instructions on the manual/website and YouTube channel


How long will my carrier last?
Your carrier will not last forever. Like any well-used fabric, the fibres will eventually wear and become unusable. Thus, it is important you follow our care instructions.  

 
There is a difference in fabric colour? 
Slight difference in colour from the product image is possible. We try our best to take photos in natural light without any studio equipment. Unfortunately, a camera or a monitor cannot match perspective of an eye.  Please keep this mind when you shop. 


What is your return policy?
If you are not happy with your purchase, we can offer a replacement from our available stock. We do not offer refunds. You will have to cover the cost of delivery for the replacement. 


My baby is not happy in the carrier. Any tips? 
Babies are smarter than we think. They can sense our comfort levels. If you are a first time baby wearer here are a few tips
1. Practice few times without baby to get the hang of the carrier
2. Try it on with well fed baby in a good mood 
3. Keep walking while putting baby in the carrier, the motion calms them

If baby is still not happy after many tirals, contact us to on email or phone for a consult. Please do join our facebook support group called "Kol Koling!" for additional support with your carriers and meet other parents who use them. 

Ultimately, we want you to use and love your sling.